Use Restrictions & Limitations

Last updated: November 8, 2023

We are proud to give our users a better way to share and project their work and ideas. We also recognize that however good the maker’s intentions, technology can amplify the ability to cause great harm. That is why we have adopted this policy. We feel an ethical obligation to counter such harm: both in terms of dealing with instances where unDraw and all our Products are used (and abused) to further such harm, and to state unequivocally that the products we make at ANGKEL GP are not safe havens for people who wish to commit such harm. If you have an account with any of our products, you can’t use them for any of the restricted purposes listed below.

Restricted purposes

  • Violence, or threats thereof: If an activity qualifies as violent crime in the European Union, United States or where you live, you may not use unDraw products to plan, perpetrate, or threaten that activity.
  • Child exploitation, sexualization, or abuse: We don’t tolerate any activities that create, disseminate, or otherwise cause child abuse. Keep away and stop.
  • Hate speech: You cannot use our products to advocate for the extermination, domination, or oppression of people.
  • Harassment: Intimidating or targeting people or groups through repeated communication, including using racial slurs or dehumanizing language, is not welcome.
  • Doxing: If you are using our products to share other peoples’ private personal information for the purposes of harassment, we don’t want anything to do with you.
  • Malware or spyware: Code for good, not evil. If you are using our products to make or distribute anything that qualifies as malware or spyware — including remote user surveillance — begone.
  • Phishing or otherwise attempting fraud: It is not okay to lie about who you are or who you affiliate with to manipulate, steal from, extort, or otherwise harm others.
  • Spamming: No one wants unsolicited commercial emails. We don’t tolerate folks (including their bots) using unDraw products for spamming purposes. If your emails don’t pass anti-spam laws, it’s not allowed.
  • Cybersquatting We don’t like username extortionists. If you created or purchase an unDraw product account in someone else’s name and then try to sell that account to them, you are cybersquatting. Cybersquatting accounts are subject to immediate cancellation.
  • Infringing on intellectual property: You can’t use unDraw products to make or disseminate work that uses the intellectual property of others beyond the bounds of fair use.

While our use restrictions are comprehensive, they can’t be exhaustive — it’s possible an offense could defy categorization, present for the first time, or illuminate a moral quandary we hadn’t yet considered. That said, we hope the overarching spirit is clear: unDraw is not to be harnessed for harm, whether mental, physical, personal or civic. Different points of view — philosophical, religious, and political — are welcome, but ideologies like white nationalism, or hate-fueled movements anchored by oppression, violence, abuse, extermination, or domination of one group over another, will not be accepted here.

Fair Usage Limits

To ensure that the Services are not abused, in any way, and to not allow an unreasonable burder to our infrastructure, we have to set some usage limits. We expect most users to fall within the limits for each service, asset or tool offered. To safeguard against such abuse of our Services, we may employ an automated system that will block your account and limit your activity to protect our infrastructure and intellectual property. Where possible we will reach out to you ahead of any definitive action we take to address unreasonable usage and to work with you to correct it.

The monthly limits for each account is up to 30 exports that include artwork provided by our Services and 200 exports in total, per month. We reserve the right to change this limits any time to better protect our assets, services and infrastructure from abuse. Also, these limits can be significantly reduced during a trial period that we may offer. We may allow further usage on occasion for free or additional payment but always after communicating with you.

How to report abuse

For cases of suspected malware, spyware, phishing, spamming, cybersquatting and for all other cases, please alert us by contacting our team.

Please share as much as you are comfortable with about the account, the content or behavior you are reporting, and how you found it. Sending us a URL or screenshots is super helpful. If you need a secure file transfer, let us know and we will send you a link. We will not disclose your identity to anyone associated with the reported account. For copyright cases, please also reach out to our team to notify us about infringement claims.